Duluth Trading Company Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Duluth Trading Company?
Q:
Does Duluth Trading Company offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Duluth Trading Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Duluth Trading Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Duluth Trading Company number should go right to a real human being
Below are some clips we've found from Duluth Trading Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Luth Trading Company.
We welcome you to please stay on the line after your call to provide us feedback on your conversation with us today.
Your call may be monitored or recorded for quality and training purposes.
To place an order, press one.
For order returns or exchanges, press two."
Excerpt from a call with Duluth Trading Company
Monday, January 15, 2024 7:35 PM
They may ask you to enter information with the dial pad
"Thank you for calling the Duluth Trading Company.
We welcome you to please stay on the line after your call to provide us feedback on your conversation with us today.
Your call may be monitored or recorded for quality and training purposes.
To place an order, press one. For order returns or exchanges, press two.
To better assist you, will you please enter your billing ZIP code?"
Excerpt from a call with Duluth Trading Company
Sunday, March 10, 2024 2:43 PM
They may need to look up your account
"This will help us look up your account."
Excerpt from a call with Duluth Trading Company
Sunday, March 10, 2024 2:43 PM
The first phone menu
"Thank you for calling the Luke Trading Company.
We welcome you to please stay on the line after your call to provide us feedback on your conversation with us today.
Your call may be monitored or recorded for quality and training purposes.
All other reasons for your call, press five.
To place an order, press one.
For order returns or exchanges, press two."
Excerpt from a call with Duluth Trading Company
Wednesday, April 10, 2024 10:25 AM
In fact, much of this information on this page is superfluous because this Duluth Trading Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Duluth Trading Company operates the call center for this 800-505-8888 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Duluth Trading Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Duluth Trading Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Duluth Trading Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Duluth Trading Company is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Duluth Trading Company
In summation, the best day to call Duluth Trading Company is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Duluth Trading Company number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Duluth Trading Company
If you have time to do a bit of reading before you call Duluth Trading Company, we recommend you read over some of our problem-specific articles.
What is the return policy for Duluth Trading Company?
The return policy for Duluth Trading Company is designed to provide customers with satisfaction. We understand that sometimes a product might not meet your expectations, which is why we offer a no-hassle return policy. If you are not completely satisfied with your purchase, you can return it for a full refund, exchange, or store credit within 60 days of the original purchase date. All items must be in their original condition, unworn, and with the tags attached. We also accept returns without a receipt, but please provide the original order number or proof of purchase. For comprehensive details and step-by-step instructions on returns, please visit our Returns & Exchanges page on our website or contact our friendly customer service team.
What are the care instructions for Duluth Trading Company products?
To ensure the longevity and performance of your Duluth Trading Company products, proper care is key. Most of our garments can be machine washed and tumble dried on low heat. For specific instructions, always refer to the care label attached to the product. It is advisable to wash like colors together to prevent any color bleeding or fading. Avoid using bleach or fabric softeners, as they can damage the fabric and affect its functionality. To remove stains, pre-treat them before washing, using a stain remover that is compatible with the fabric. For certain products, such as leather belts or shoes, it is recommended to clean them with a damp cloth and conditioning products tailored for the specific material. Always follow these care instructions to keep your Duluth Trading Company products in exceptional condition.
Are there any physical retail locations for Duluth Trading Company?
Yes, Duluth Trading Company operates several physical retail locations across the United States. With a commitment to bringing their durable, functional, and clever workwear to customers outside of their online store, Duluth Trading Company has established a network of brick-and-mortar stores. Customers can visit these stores and experience their wide range of products firsthand. Whether you're looking for durable work clothing, innovative tools, or outdoor gear, Duluth Trading Company's physical retail locations provide a convenient shopping experience. Visit their website to find the nearest store to your location and enjoy the convenience of buying high-quality workwear in person.
Top Duluth Trading Company customer service problems
Click the link above to get answers to just about any Duluth Trading Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Duluth Trading Company, and their purpose. Are any of these similar to the reason you are trying to call?
Checking gift card balance: "I'm trying to see how much is on my card."- From a call lasting 2m 33s , Apr 10, 2024 10:25 AM
Placing order for jeans: "I would like to place an order for two medium blue jeans."- From a call lasting 8m 19s , Mar 10, 2024 2:43 PM
Conclusion and closing notes
This is Duluth Trading Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duluth Trading Company agent. This phone number is Duluth Trading Company's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-505-8888 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Duluth Trading Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Duluth Trading Company has 1 phone number. It's not always clear what is the best way to talk to Duluth Trading Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Duluth Trading Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Duluth Trading Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.