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Cutco.com Customer FAQ

Top Answers & How-to Guides

What is Cutco.com's Phone Number?

The question we are asked most often is about how to talk to Cutco.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer discounts for bulk orders?

At Cutco.com, we understand the needs of our customers who wish to place bulk orders. While we do not offer specific discounts for...
Ask any question you have about Cutco.com customer service, get an answer now.
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Ordering and Shipping

How do I track my order?

To track your order, you can log into your account on our website and access the "Order Status" page. There, you will find real-time...
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Can I cancel or change my order?

Yes, it is possible to cancel or change your order. Cutco understands that circumstances may arise where you need to modify or cancel...
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How long will it take to receive my order?

The delivery timeframe for your order depends on various factors such as product availability, shipping method, and your location....
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Do you offer international shipping?

No, Cutco.com does not offer international shipping at this time. We apologize for any inconvenience this may cause. Our shipping services...
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Payment

What forms of payment do you accept?

We accept multiple forms of payment at Cutco.com to provide convenience to our customers. You can make a purchase using major credit...
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Returns and Exchanges

What is your return policy?

At Cutco.com, we understand that customer satisfaction is essential. That's why we offer a hassle-free return policy. If you are not...
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Can I get replacement parts for my Cutco items?

Yes, Cutco offers replacement parts for their items. If any of your Cutco products are damaged or need repair, you can easily get replacement...
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Engraving and Services

Can I engrave my purchased items?

Yes, you can engrave the items you purchase from Cutco.com. We offer a convenient engraving service to personalize your products. Whether...
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Do you offer gift wrapping services?

Yes, we offer gift wrapping services for your convenience. When placing an order on our website, you will have the option to select...
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Warranty and Discounts

What is the warranty on Cutco products?

Cutco products come with a Forever Guarantee, which is a lifetime warranty. This means that the products are guaranteed to be free...
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Do you offer discounts for bulk orders?

At Cutco.com, we understand the needs of our customers who wish to place bulk orders. While we do not offer specific discounts for...
Read more

Help me with my Cutco.com customer service issue

Ask any question you have about Cutco.com customer service. We will do our best to get you answers right away.
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