What is your return policy?

At Cutco.com, we understand that customer satisfaction is essential. That's why we offer a hassle-free return policy. If you are not completely satisfied with your purchase, simply contact our customer service team within 15 days of receiving your order. We will provide you with a return authorization number and guide you through the return process. Please ensure that the items are in their original condition and packaging to qualify for a refund. Returns made within the designated timeframe will receive a full refund, excluding shipping fees. If you received a damaged or defective product, we will gladly replace it at no additional cost. Our goal is to make every customer's experience with Cutco.com exceptional, so rest assured knowing that our return policy is designed to prioritize your satisfaction.