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Caremark Customer FAQ

Top Answers & How-to Guides

What is Caremark's Phone Number?

The question we are asked most often is about how to talk to Caremark customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the return policy for medications on Caremark?

Caremark's return policy for medications ensures customer satisfaction and safety. If you receive incorrect or damaged medication,...
Ask any question you have about Caremark customer service, get an answer now.
Contact Caremark customer service

Ordering Prescriptions

How do I order prescription medications online?

To order prescription medications online through Caremark, you can log into your account on the website or mobile app. From there,...
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Payment Methods

What payment methods are accepted on Caremark?

Caremark accepts various payment methods to provide convenience and flexibility to its customers. We gladly accept all major credit...
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Prescription Transfers

Can I transfer my prescriptions from another pharmacy to Caremark?

Yes, you can easily transfer your prescriptions from another pharmacy to Caremark. We understand that you may prefer the convenience...
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Delivery Time

How long does it take for my prescription to be delivered?

Prescription delivery times may vary depending on several factors. At Caremark, we strive to process and deliver prescriptions as quickly...
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Refill Requests

Can I request refills for my medications?

Yes, you can request refills for your medications through Caremark. We understand the importance of maintaining a consistent supply...
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Insurance Coverage

Can I use my insurance to pay for medications on Caremark?

Yes, you can use your insurance to pay for medications on Caremark. Caremark is a pharmacy benefit management company that works with...
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Medication Availability

Are generic medications available on Caremark?

Yes, generic medications are available on Caremark. Caremark recognizes the importance of providing cost-effective options to its customers....
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Prescription Requirements

Do I need a prescription for over-the-counter medications?

No, you do not need a prescription for over-the-counter medications. Over-the-counter medications are readily available without a prescription...
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Return Policy

What is the return policy for medications on Caremark?

Caremark's return policy for medications ensures customer satisfaction and safety. If you receive incorrect or damaged medication,...
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Help me with my Caremark customer service issue

Ask any question you have about Caremark customer service. We will do our best to get you answers right away.
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