Capital One Credit Card Help Pages

Capital One Credit Card Customer FAQ, Forum, and Online Help Desk

Capital One Credit Card Help @ capitalone.com
Customer Help
Average time to fix: (20 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Capital One Credit Card help topics searched

I want to pay off my balance
Still have not received my card
Unauthorized charges by roku billing issues
I received a letter from your company saying I was pre-qualified for this offer Capital...
I never received my November Visa statement.*I have called twice and requested a duplic...
Hello, I a capital one customer, and tried the ENO application, which links with it. My...
I want a capital one credit card. They keep telling me I have already had one. I never have.
Need to find out when the current promo APR on my credit card ends.
I paid my LATE payment on ** Dec in the amount of $***.**. Now my credit card has been...
MY CARD NAME AND NUMBER---PHIL N HULL ****************- I REQUESTED A WRITTEN PRINTO...
I need to talk about the intetest on my last billing cycle and getting it waived.
Wanted to know when my credit card funds would be available, i made a payment yesterday...
Late on payments due to being in treatment for * months
Website not allowing me to access my account, much less make a payment online. When I c...
Already stated my issue...just waiting for your reply.
Can't sign in to my credit card (visa) after I my changed my pc window * to window...
New card being sent through FedEx

Get help with my issue

Capital One Credit Card Online Help at capitalone.com - Info & Stats

Help desk addresshttp://www.capitalone.com/contactus/?linkid=WWW_1009_CUST_A0B2084C0D22A0E8F33F8CB2G1F85H5AF4I7CC8_HOME_H1_22_T_CU1
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time20
Rank amongst all ways to reach them5
Other means of communicationphone, email, web
Communication customer rating57%
Quality of help rating55%
Votes for online help796
When this was last updatedWed Jun 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-955-7070

Capital One Credit Card Help Pages: What to Know

This is the Capital One Credit Card help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Capital One Credit Card's best customer help page or faq or forum, this is the best entry point according to 24,120 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-955-7070) which we show above. Sometimes when you dig through the various help topics and volumes on capitalone.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Capital One Credit Card agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Capital One Credit Card: General Information

Capital One Credit Card has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Capital One Credit Card using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-955-7070 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Capital One Credit Card.

Do Capital One Credit Card and GetHuman work together?

GetHuman has no relationship with Capital One Credit Card and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Capital One Credit Card Contact Info

Other Company Help Desks

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!