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AEP (TX) Customer FAQ

Top Answers & How-to Guides

What is AEP (TX)'s Phone Number?

The question we are asked most often is about how to talk to AEP (TX) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the ways to save energy with AEP (TX)?

There are several ways to save energy with AEP (TX). Firstly, consider adjusting your thermostat by a few degrees, decreasing cooling...
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About AEP (TX)

What is AEP (TX)?

AEP (TX) refers to American Electric Power Texas, which is a subsidiary of the American Electric Power Company. AEP (TX) is an electricity...
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Service Areas

What areas does AEP (TX) serve?

AEP (TX) serves a wide range of areas in Texas. As one of the largest electric utilities in the state, AEP (TX) covers a significant...
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Payment Options

What are the payment options for AEP (TX)?

AEP (TX) offers several convenient payment options for its customers. Firstly, you can choose to pay your bill online through their...
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Outage Response Time

What is the average response time for power outage restoration?

The average response time for power outage restoration by AEP (TX) is typically within a few hours. However, restoration times can...
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Billing Options

Is there an option for paperless billing?

Yes, there is an option for paperless billing with AEP Texas. We understand the importance of sustainability and convenience for our...
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Energy Plans

What are the available energy plans with AEP (TX)?

AEP (TX) offers various energy plans to cater to different needs. These plans include fixed-rate plans, variable-rate plans, renewable...
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Energy Saving Tips

What are the ways to save energy with AEP (TX)?

There are several ways to save energy with AEP (TX). Firstly, consider adjusting your thermostat by a few degrees, decreasing cooling...
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Help me with my AEP (TX) customer service issue

Ask any question you have about AEP (TX) customer service. We will do our best to get you answers right away.
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