A:Not at this number; hours here are Mon-Fri 9am-5pm EST, Sat-Sun 9am - 6pm EST.The least busy day is Monday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this ePremium Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7
Here is how our research team describes the way the ePremium Insurance phone system greets you: If you are a new customer and would like a quote, please press 1. If you would like to make a payment or update your payment information, please press 2. If you would like to update your address, please press 3. If you need proof of your rent, please press 4. To request calculations, press 5. For property managers or leasing agents, press 6. For all other inquiries, please press 7. For agency support, please press 8.
What are the hours and when should I call?
ePremium Insurance operates the call center for this 513-234-0806 phone number Mon-Fri 9am-5pm ET, Sat-Sun 9am - 6pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 12 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ePremium Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ePremium Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ePremium Insurance is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 12 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call ePremium Insurance is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this ePremium Insurance number, but it is also the day with the shortest hold times.
More Ways to Contact ePremium Insurance Customer Service
There are of course other ways to contact ePremium Insurance customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- ePremium Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is ePremium Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ePremium Insurance agent. This phone number is ePremium Insurance's best phone number because 72 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 513-234-0806 include and other customer service issues. Rather than trying to call ePremium Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, ePremium Insurance has 1 phone number. It's not always clear what is the best way to talk to ePremium Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ePremium Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ePremium Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.