How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Tripmate phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-5, then follow prompts.
Here is how our research team describes the way the Tripmate phone system greets you: Thank you for calling Trip Mate, your partner in travel. All benefits are subject to our confirmation of the purchase of the Travel Protection Plan. The written claim documentation and the plan provisions are. Calls in and out of this center may be monitored or recorded for quality or training purposes. Would you like instructions on reporting a claim or assistance with your claim forms? Please press 1. Do you need assistance or instructions on how to view your claim status? Please press 2. Have you already filed a claim and would like to speak to a representative about the status of your claim? Please press 3. To speak with a representative regarding your plan, coverage, or benefits, please press 4. To speak with a representative regarding any other Trip Mate policy needs, please press 5. If you are currently on your trip and are experiencing an emergency or require assistance with your travel arrangements, please press 6 to speak with our Emergency Assistance Department.
What are the hours and when should I call?
Tripmate operates the call center for this 833-297-2255 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tripmate phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tripmate staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tripmate is Monday.The most busy day to call is Thursday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Tripmate is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Tripmate number, but it is also the day with the shortest hold times.
More Ways to Contact Tripmate Customer Service
There are of course other ways to contact Tripmate customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Tripmate will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Tripmate customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Tripmate's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tripmate agent. This phone number is Tripmate's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-297-2255 include and other customer service issues. Rather than trying to call Tripmate first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Tripmate has 1 phone number. It's not always clear what is the best way to talk to Tripmate representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tripmate. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tripmate. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.