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TheWatchery.com Customer FAQ

Top Answers & How-to Guides

What is TheWatchery.com's Phone Number?

The question we are asked most often is about how to talk to TheWatchery.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for all purchases made on TheWatchery.com. Our gift wrapping service is designed to provide an...
Ask any question you have about TheWatchery.com customer service, get an answer now.
Contact TheWatchery.com customer service

Tracking Orders

How do I track my order?

To track your order, simply log in to your account on our website and navigate to the order tracking section. Enter your order number...
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How long does it take for my order to be delivered?

At TheWatchery.com, we understand the excitement of receiving your order promptly. Our average order processing time is 1-2 business...
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Subscriptions

How can I subscribe to your newsletter?

To subscribe to our newsletter, simply visit TheWatchery.com and look for the newsletter signup section. Enter your email address and...
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Payment Methods

What payment methods are accepted?

At TheWatchery.com, we aim to provide a convenient and secure shopping experience. We accept a range of payment methods to accommodate...
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Returns and Exchanges

Can I return or exchange my purchase?

Yes, TheWatchery.com offers a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you have...
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What is your return policy for sale items?

Our return policy for sale items at TheWatchery.com is as follows: Sale items are eligible for return within 30 days from the date...
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International Shipping

Do you offer international shipping?

Yes, TheWatchery.com offers international shipping. We understand that our customers come from all over the world and strive to provide...
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Warranty

What is your warranty policy?

At TheWatchery.com, our warranty policy ensures that you experience complete peace of mind with your purchase. We offer a comprehensive...
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Repairs

Can I request a repair for my watch?

Yes, you can request a repair for your watch through TheWatchery.com. We understand that timepieces may require repairs over time,...
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Sizing Guide

Is there a size guide available for the watches?

Yes, there is a size guide available for the watches on our website. We understand the importance of finding the perfect fit, so we...
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Authenticity

Are the watches authentic and brand new?

Yes, all the watches available on TheWatchery.com are 100% authentic and brand new. We take pride in offering our customers genuine...
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Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for all purchases made on TheWatchery.com. Our gift wrapping service is designed to provide an...
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Help me with my TheWatchery.com customer service issue

Ask any question you have about TheWatchery.com customer service. We will do our best to get you answers right away.
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