Skype Customer Support on Facebook
Contacting Skype customer service via Facebook or Messenger
Not on Facebook or Messenger
For Customer Service
Skype can be tricky to reach, so in addition to contact information, we have compiled answers and step-by-step guides for the most popular problems reported by customers.
Recent reasons others searched for Skype on FacebookI am not getting my balance previously.*I can't make or receive video calls. When I try to make a call, my screen shows that...This morning I got * emails from Skype (they're legit and not phishing attempts). The f...My name is Rodrigues Albano of Mozambican nationality Africa, I come from a community t...I got only half the way there with Skype* Microsoft's Live Help Chat I paid $**.**. I...My user name is Loizos.papaioannou, I forget my password and I can not enter to my a*c...Received an E-mail that my EUR *.** credit will be inactive. Can't log-in because profi...Have some mp* audios saved in my mobile. I want to play them, when I call anybody on sk...Hackers Skype from Serbia or Montenegro. Terror. * months. I cannot pay any fee for Sky...About a year ago, I needed to use Skype Out and ended up signing up for a monthly plan...Hi,**I am looking to get in contact with Skype Support for two reasons.**The first is t...My doctor called me on skype and she got a customer not available message when i tried...I've always been able to make local calls on skype, but now I cant. The calls dont go t...Hello,**My name is Deborah Morais and I work in the company Frontall USA. We have an ac...Hi,**My username is hercegno, my email at registration was *****@***.com.*I had *** min...I have a monthly call subscription with Skype. Can I host a video meeting*conference wi...
Skype Customer Service via Facebook: The Breakdown
Skype does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Chat with Skype instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Skype over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.
Contacting Skype in General
There are 3 ways to speak with Skype customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Skype if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Skype customers, is the Live Chat option we show above. If you know of other ways to reach Skype that we haven't talked about here already, please let our research team know. Or if you think that Skype has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.