Riot Games Customer Support on Facebook

Contacting Riot Games customer service via Facebook or Messenger

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668 customers have asked GetHuman if Riot Games answers customer inquiries on Facebook
Riot Games does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Riot Games on Facebook

Puse mi cuenta en una region equivocada. Soy de Orlando, Florida y puse mi region como...Lollosers is my username and my account doesn't exist... So what happened?Hi I can't login my old e-mail address. *Therefore, I cannot change my password** frien...I ******* hate you. I ******* hate you. Riot game sshould be shut down and all its memb...I was the best in the ranked Match and my rank just increased slightly and my friend wa...I keep on getting punished by leave buster when it is not my fault. I was playing my account was hacked and i keep submitting support tickets for account recovery with a...I got permanently banned so I spend ****$ on that account so riot your basically robbin...I installed LOL PBE (Public Beta Environment) after I signed for an acc**but after i in...Me han sancionado con cola de baja prioridad por estar reconectando no me he quedado a...My computer has been acting up and it ended up crashing my game as i joined an unrated...i received a permaban which i do not believe i deserved. I had received chat bans befor...I lost. That’s the issue. I lost. Over and over again. Each game was a travesty of inep...I lost the email I used to login with to my account and I need help getting in. I'm not...I am trying to find out when my order will be or has been shipped and when it will be d...I had a League account named TaiwanPingLord*, I know the login information for it, but...

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Riot Games Customer Service via Facebook: The Breakdown

Riot Games does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Contact Riot Games through their Help Desk instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Riot Games over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Riot Games in General

Believe it or not, this Facebook page is the only way we know of to communicate with Riot Games. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Riot Games besides this. The best way to talk to customer care, according to other Riot Games customers, is the option we show above. If you know of other ways to reach Riot Games that we haven't talked about here already, please let our research team know. Or if you think that Riot Games has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

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