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OrientalTrading.com Customer FAQ

Top Answers & How-to Guides

What is OrientalTrading.com's Phone Number?

The question we are asked most often is about how to talk to OrientalTrading.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Oriental Trading Rewards Program?

The Oriental Trading Rewards Program is an exclusive loyalty program designed to reward our valued customers for their continuous support...
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Contact OrientalTrading.com customer service

Ordering

How do I place an order?

To place an order on OrientalTrading.com, simply browse our website and add desired items to your shopping cart. Once you have selected...
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Payment

What payment methods do you accept?

We accept various payment methods at OrientalTrading.com to provide convenience and ensure a seamless shopping experience. Customers...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on OrientalTrading.com. If you wish to make any changes or cancel your order, please contact...
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Returns

What is your return policy?

Our return policy is designed to ensure a hassle-free shopping experience for our customers. If for any reason you are not completely...
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Shipping

How long does shipping take?

At OrientalTrading.com, shipping times may vary based on different factors. Standard shipping generally takes between 4-6 business...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to several countries. At OrientalTrading.com, we understand that our customers come from all over...
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Order Tracking

Can I track my order?

Yes, you can track your order on OrientalTrading.com. Once your order has been shipped, you will receive a confirmation email containing...
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Discounts

Do you offer bulk discounts?

Yes, at OrientalTrading.com, we do offer bulk discounts. We understand that customers may need to order larger quantities for various...
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Privacy Policy

What is your privacy policy?

At OrientalTrading.com, we value and prioritize your privacy. Our privacy policy is aimed at protecting your personal information and...
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Promotions

Are there any sales or promotions currently running?

Yes, Oriental Trading frequently offers sales and promotions on a variety of products. Our website has a dedicated "Sale" section where...
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Rewards Program

What is the Oriental Trading Rewards Program?

The Oriental Trading Rewards Program is an exclusive loyalty program designed to reward our valued customers for their continuous support...
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Help me with my OrientalTrading.com customer service issue

Ask any question you have about OrientalTrading.com customer service. We will do our best to get you answers right away.
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