What is your return policy?

Our return policy is designed to ensure a hassle-free shopping experience for our customers. If for any reason you are not completely satisfied with your purchase from OrientalTrading.com, you can return the items within 90 days from the date of receipt. We accept returns of all unused and unopened products, excluding personalized and customized items. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that return shipping fees may apply, and original shipping charges are non-refundable. Upon receipt of the returned items, we will issue a refund to your original form of payment. For detailed information on our return policy, including exceptions and procedures for international returns, please visit our Returns page on the OrientalTrading.com website.