A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Wednesday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this NBC phone number to document the phone system.
Here is how our research team describes the way the NBC phone system greets you: Thank you for calling NBC Universal. Please choose from the following options. To leave a comment about our broadcast, press 1. For information about show tickets, press 2. For our company directory, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-3, then follow prompts.
What are the hours and when should I call?
NBC operates the call center for this 212-664-4444 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 589 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NBC phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NBC staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call NBC is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 589 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call NBC
In summation, the best day to call NBC is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NBC staffs the call center well on Wednesday.
Why Customers Call NBC
If you have time to do a bit of reading before you call NBC, we recommend you read over some of our problem-specific articles.
NBC is primarily available in the United States, but select NBC programming may be accessible in other countries through international distribution deals. To enjoy NBC's content outside of the US, you can explore streaming services and platforms that offer NBC programming. For instance, NBC offers a streaming service called Peacock that is available in certain countries, allowing users to access a variety of NBC shows and live sports events. Additionally, some NBC shows may be available on other international streaming platforms or television networks, although availability varies by country. We recommend checking with local broadcasters, streaming providers, or our official website to determine the specific options for accessing NBC content in your country.
Currently, NBC offers a diverse range of shows catering to various interests. Our lineup includes popular dramas such as "This Is Us," "Chicago Med," "Law & Order: SVU," and "The Blacklist." For comedy enthusiasts, we have "Brooklyn Nine-Nine," "Superstore," and "The Good Place." Additionally, NBC is home to thrilling reality shows like "The Voice" and "America's Got Talent." We also offer engaging news programming, including "NBC Nightly News with Lester Holt" and "The Today Show." Furthermore, fans of sports can enjoy watching live events like the Olympics and Sunday Night Football. With our dynamic programming, NBC strives to provide an entertaining and informative television experience for all viewers.
Yes, closed captions are available for NBC shows. NBC understands the importance of accessibility for all viewers, including those with hearing impairments. To enhance the viewing experience, closed captions are provided for most of our shows, allowing individuals to read the dialogue and other audio content on screen. To activate closed captions, viewers can simply enable the option on their television or streaming device by accessing the settings or menu. Closed captions ensure that everyone can enjoy our programming, fostering inclusivity and allowing individuals with hearing difficulties to fully engage in the storytelling. NBC remains committed to providing an accessible and enjoyable experience for all viewers, and closed captions play a crucial role in achieving that goal.
Click the link above to get answers to just about any NBC customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call NBC is extracted from issues that customers have reported to GetHuman.
This is NBC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NBC agent. This phone number is NBC's best phone number because 3,534 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-664-4444 include Account Access, Show Feedback, Refund a Charge, Show Request, Cancel Service and other customer service issues. Rather than trying to call NBC first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, NBC has 1 phone number. It's not always clear what is the best way to talk to NBC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for NBC. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NBC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.