Malwarebytes Customer Support on Facebook
Contacting Malwarebytes customer service via Facebook or Messenger
Not on Facebook or Messenger
For Customer Service
It's not a big deal that Malwarebytes doesn't respond to customer service inquiries on Facebook or Messenger because they have a phone number that is actually answered by a human!
Recent reasons others searched for Malwarebytes on Facebook
I purchased the Malwarebytes premium for my school account (The Athenian School in Danv...I have malwarebytes premium, but it will not open. My license number is CBNR*-*GGRN-*N...Today, Wednesday, June **, ****, at *:** p.m. EDT, I called your customer service phone...Even download, most recently **JUN****, is rejected. The message I get is, for example...Popping up in lower right corner is a box "Malwarebytes * Free"*Below is a red triangle...Unable to sign in with even a new password, so how can anyone activate account when you...I want to give someone malwarebytes. I don't want to pay for it every year. A one year...I want you to stop sending me messages for your services. I Think you are closely tied...Per Apple, Malwarebytes will be incompatible with future versions of macOS. See blue h...I purchased online from Amazon.com "Malwarebytes Premium for life time licensee" on...I AM A BLIND & DISABLED VETERAN, who has been a long-term Malwarebytes Professional ap...I'm trying to download your free version of Malwarebytes, but the download freezes, onl...Hi Malwarebytes,**Below is the message I sent to the Malwarebytes Support on...I bought Malwarebytes - * devices** year at Best Buy.*I thought I installed it on my co...I just tried to purchase Malwarebytes for one year and while checking out after i paid...My pc was hacked (locked up) last Thursday. Your Malwarebytes software did not protect...Malwarebytes Customer Service via Facebook: The Breakdown
Malwarebytes does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Malwarebytes instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Malwarebytes over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.
Contacting Malwarebytes in General
There are 3 ways to speak with Malwarebytes customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Malwarebytes if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Malwarebytes customers, is the 408-852-4336 option we show above. If you know of other ways to reach Malwarebytes that we haven't talked about here already, please let our research team know. Or if you think that Malwarebytes has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.