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HauteLook.com Customer FAQ

Top Answers & How-to Guides

What is HauteLook.com's Phone Number?

The question we are asked most often is about how to talk to HauteLook.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is HauteLook's privacy policy?

HauteLook takes privacy seriously and is committed to protecting the personal information of its customers. The company collects certain...
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Order Management

How Do I Cancel an Order with Hautelook?

Hautelook is an online store that gives flash sale of its product. When you order an item at HauteLook, you can cancel the order within...
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Can I exchange an item?

Yes, you can exchange an item purchased from HauteLook.com. If you're not completely satisfied with your purchase, you have the option...
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Can I track my order?

Yes, you can track your order on HauteLook.com. Once your order is shipped, you will receive a confirmation email with a tracking number....
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Returns and Refunds

How do I return an item?

To return an item, simply log into your account on HauteLook.com, go to your order history, and select the item you wish to return....
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What is the return policy?

Our return policy at HauteLook.com allows customers to return most items within 45 days of purchase. We believe in ensuring customer...
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How long does it take to receive a refund?

At HauteLook, we strive to process refunds as quickly as possible to ensure our customers' satisfaction. Typically, it takes approximately...
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Membership and Fees

Is there a membership fee for HauteLook?

No, there is no membership fee for HauteLook. Creating an account and gaining access to our exclusive sales events is completely free....
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Payment Options

What types of payment does HauteLook accept?

HauteLook.com accepts various forms of payment to provide customers with a convenient shopping experience. We accept all major credit...
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Shipping

How long does shipping take?

At HauteLook.com, we strive to ensure a prompt and efficient delivery process. Shipping time may vary depending on the destination...
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Do you ship internationally?

Yes, HauteLook.com offers international shipping to select countries. Customers can choose from various shipping options during checkout,...
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Can I shop HauteLook from outside the United States?

Yes, HauteLook ships to select countries outside of the United States. Currently, they offer international shipping to over 100 countries....
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Privacy Policy

What is HauteLook's privacy policy?

HauteLook takes privacy seriously and is committed to protecting the personal information of its customers. The company collects certain...
Read more

Help me with my HauteLook.com customer service issue

Ask any question you have about HauteLook.com customer service. We will do our best to get you answers right away.
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