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Fisher-Price Customer FAQ

Top Answers & How-to Guides

What is Fisher-Price's Phone Number?

The question we are asked most often is about how to talk to Fisher-Price customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any safety guidelines I should be aware of when using Fisher-Price toys?

Yes, there are several safety guidelines that should be followed when using Fisher-Price toys. First and foremost, always ensure that...
Ask any question you have about Fisher-Price customer service, get an answer now.

Recent Fisher-Price Customer Questions

Missing screws, stickers, and instructions

We're sorry to hear that you're missing parts for your Fisher-Price product. In the event that screws, stickers, or instructions are missing from your purchase, we recommend getting in touch with the retailer where the item was purchased. They are often able to provide the missing parts. Otherwise, Fisher-Price does supply replacement parts for some products. Visit the Fisher-Price website, look for the 'Parts & Instructions' section, enter your product number or description, and check if the parts you need are available. Please note that some parts may not be replaceable depending on the product's design and availability.
Asked Mar 31, 2024 6:22 PM

Help me with my Fisher-Price customer service issue

Returns and Exchanges

How Do I Return a Product to Fisher-Price?

This article discusses the various ways customers can return items to Fisher Price. It shares the process needed to make an informed...

What is Fisher-Price's return policy?

Fisher-Price offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...

Can I exchange a product I purchased from Fisher-Price?

Yes, you can exchange a product purchased from Fisher-Price. We understand that sometimes you may need to exchange an item due to various...

Can I cancel my order from Fisher-Price?

Yes, you can cancel your order from Fisher-Price, but there are certain conditions to be aware of. If you wish to cancel an order,...

Damaged Products

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Fisher-Price, we apologize for any inconvenience this may have caused. Please contact...

What if I receive a damaged or defective product from Fisher-Price.com?

If you receive a damaged or defective product from Fisher-Price.com, we apologize for any inconvenience caused and will strive to resolve...

Product Warranty

How long is the warranty on Fisher-Price products?

The warranty on Fisher-Price products typically varies depending on the specific toy or item purchased. However, most Fisher-Price...

What is the warranty period for Fisher-Price products?

The warranty period for Fisher-Price products typically varies depending on the specific product category and model. However, the standard...

Payment Methods

What payment methods does Fisher-Price accept?

Fisher-Price accepts a variety of payment methods to offer flexibility and convenience to our customers. At checkout, you can pay using...

What payment methods are accepted on Fisher-Price.com?

Fisher-Price.com accepts a variety of payment methods to ensure convenience for our customers. You can make your purchase using major...

International Shipping

Are there any restrictions on international shipping?

Yes, there are certain restrictions on international shipping for Fisher-Price products. We strive to make our products available worldwide;...

Do you offer international shipping?

Yes, Fisher-Price offers international shipping to select countries. We understand that our toys and baby gear are loved by children...

Privacy Policy

What is Fisher-Price's privacy policy?

Fisher-Price is committed to protecting the privacy of our customers. We understand the importance of your personal information and...

Certifications and Safety

Do Fisher-Price products have any safety certifications?

Yes, Fisher-Price products undergo rigorous testing and meet all established safety standards. Quality and safety are our utmost priorities,...

Are there any safety guidelines I should be aware of when using Fisher-Price toys?

Yes, there are several safety guidelines that should be followed when using Fisher-Price toys. First and foremost, always ensure that...

Authorized Retailers

Can I purchase Fisher-Price products from authorized retailers?

Yes, you can easily purchase Fisher-Price products from our extensive network of authorized retailers. We have established partnerships...

Website Usage

What age group is Fisher-Price.com designed for?

Fisher-Price.com is designed for children of various age groups. Our products cater to infants, toddlers, and preschoolers, providing...

Warranty and Policies

What is the return policy for products purchased on Fisher-Price.com?

The return policy for products purchased on Fisher-Price.com is designed to ensure customer satisfaction. Customers can return items...

Order Tracking

Can I track my order after purchasing from Fisher-Price.com?

Yes, you can track your order after purchasing from Fisher-Price.com. Once your order has been shipped, you will receive a confirmation...

Promotions and Discounts

Are there any discounts or promotions currently available on Fisher-Price.com?

Yes, Fisher-Price.com frequently offers discounts and promotions on our website. We understand the importance of affordability and...

Gift Wrapping

Is gift wrapping available for purchases on Fisher-Price.com?

Yes, gift wrapping is available for purchases on Fisher-Price.com. We understand the importance of making your gift special and convenient....
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