What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product from Fisher-Price, we apologize for any inconvenience this may have caused. Please contact our customer service team as soon as possible to report the issue. Be prepared to provide the product information and details about the damage or defect so that we can assist you in resolving the problem. We will work with you to ensure you receive a replacement product or a refund for your purchase. Your satisfaction is important to us, and we are here to help make it right.
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