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Debt Free America Customer FAQ

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What is Debt Free America's Phone Number?

The question we are asked most often is about how to talk to Debt Free America customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I choose which debts to include in the program?

Yes, you can choose which debts to include in our program. At Debt Free America, we understand that everyone's financial situation...
Ask any question you have about Debt Free America customer service, get an answer now.
Contact Debt Free America customer service

Services offered

What is Debt Free America and what do you do?

Debt Free America is a non-profit organization committed to helping individuals and families achieve financial freedom. We provide...
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What types of debt can Debt Free America help with?

Debt Free America can assist with various types of debt, including credit card debt, medical bills, personal loans, payday loans, and...
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Is Debt Free America a debt consolidation company?

No, Debt Free America is not a debt consolidation company. While debt consolidation is one of the solutions they offer, they provide...
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Qualifications

Do I need to have a certain credit score to qualify for your services?

Debt Free America does not require a specific credit score for you to qualify for our services. We understand that individuals facing...
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Process timeline

How long does the debt settlement process typically take?

The duration of the debt settlement process varies based on several factors. Typically, the process can take between 2 to 4 years,...
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Credit impact

Will using Debt Free America affect my credit score?

Using Debt Free America will not directly affect your credit score. However, enrolling in our programs may have an indirect impact....
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Fees

What fees are associated with using Debt Free America's services?

Debt Free America offers its services with no upfront fees. We prioritize transparency and aim to assist individuals in financial distress....
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Credit card usage

Can I still use my credit cards while working with Debt Free America?

Yes, you can continue to use your credit cards while working with Debt Free America. However, it is important to note that as you work...
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Missed payments

What happens if I miss a payment to my creditors during the program?

If you happen to miss a payment to your creditors during the program, it can have negative consequences. Missing a payment could result...
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Accreditation

Is Debt Free America accredited by any organizations?

Yes, Debt Free America is accredited by the Better Business Bureau (BBB). We are proud to have earned an A+ rating, which demonstrates...
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Debt selection

Can I choose which debts to include in the program?

Yes, you can choose which debts to include in our program. At Debt Free America, we understand that everyone's financial situation...
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Help me with my Debt Free America customer service issue

Ask any question you have about Debt Free America customer service. We will do our best to get you answers right away.
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