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Debt Free America Customer FAQ

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What is Debt Free America's Phone Number?

The question we are asked most often is about how to talk to Debt Free America customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Company Overview

What is Debt Free America and what do you do?

Debt Free America is an organization focused on assisting individuals with debt management and elimination. They provide...
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Is Debt Free America a debt consolidation company?

Debt Free America is not solely a debt consolidation company; it offers various debt relief strategies, including negotiation...
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Is Debt Free America accredited by any organizations?

Debt Free America may hold various accreditations, which can vary by their practices and industry standards. Common...
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Services Offered

What types of debt can Debt Free America help with?

Debt Free America addresses a range of debts including credit cards, medical expenses, personal loans, and more. They offer...
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Can I choose which debts to include in the program?

Debt Free America typically allows participants to choose which unsecured debts to include, such as credit cards and personal...
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What resources are available to help me understand the debt relief process?

Numerous resources exist to help people grasp the debt relief process. Debt Free America provides extensive information on...
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Eligibility and Qualifications

Do I need to have a certain credit score to qualify for your services?

Debt Free America does not impose a specific credit score requirement for its services. Rather, it evaluates a person's overall...
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Will using Debt Free America affect my credit score?

Engaging with Debt Free America can initially impact your credit score negatively due to changes in payment practices or...
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Can I still use my credit cards while working with Debt Free America?

While enrolled in Debt Free America programs, it is generally recommended to refrain from using credit cards to prevent...
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Process and Timeline

How long does the debt settlement process typically take?

The time it takes to complete the debt settlement process can range from a few months to a couple of years, influenced by...
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What happens if I miss a payment to my creditors during the program?

Missing a payment in a debt management program can lead to late fees and negative impacts on credit scores. Furthermore,...
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How can I get started with Debt Free America?

To start with Debt Free America, assess your financial situation by reviewing debts, income, and expenses. Create a budget and...
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Costs and Fees

What fees are associated with using Debt Free America's services?

Debt Free America's services may involve various fees, including setup and monthly charges, as well as fees for debt...
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What should I do if I'm contacted by a creditor during the program?

When contacted by a creditor during a debt management program, it’s important to stay calm and document all communications....
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