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Consolidated Edison Customer FAQ

Top Answers & How-to Guides

What is Consolidated Edison's Phone Number?

The question we are asked most often is about how to talk to Consolidated Edison customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I pay my utility bill?

There are several convenient ways to pay your utility bill. You can pay online through our website or mobile app using a credit card...

How can I view and manage my account online?

You can easily view and manage your account online by logging into your account on our website. Simply enter your username and password...
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Account Management

How can I pay my utility bill?

There are several convenient ways to pay your utility bill. You can pay online through our website or mobile app using a credit card...
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How can I view and manage my account online?

You can easily view and manage your account online by logging into your account on our website. Simply enter your username and password...
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What payment options does Consolidated Edison offer?

Consolidated Edison provides customers with several payment options for their convenience. Customers can choose to make payments online...
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Power Outage

What should I do if I experience a power outage?

If you experience a power outage, first check to see if the outage is affecting your entire neighborhood or just your home. If it's...
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Emergency Response

How do I report a gas leak or emergency?

If you suspect a gas leak or emergency, it is crucial to immediately evacuate the area and call Consolidated Edison's emergency line....
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Company Information

What is Consolidated Edison?

Consolidated Edison, commonly known as Con Edison, is a leading energy company serving the New York City metropolitan area. With a...
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What services does Consolidated Edison provide?

Consolidated Edison, commonly known as Con Edison, offers a comprehensive range of services to residential and commercial customers....
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Rates and Programs

What are the current rates for utility services?

The current rates for utility services provided by Consolidated Edison vary depending on the specific service and location. It is advisable...
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What energy efficiency programs does Consolidated Edison offer?

Consolidated Edison provides a range of energy efficiency programs to help customers save energy and reduce costs. Our programs include...
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Are there any rebates or incentives for energy-saving measures?

Yes, there are rebates and incentives available for energy-saving measures through Consolidated Edison. We highly encourage our customers...
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Customer Service

What are the hours of operation for customer service?

Customer service at Consolidated Edison is available for assistance during specific hours. Our dedicated team is ready to support you...
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Help me with my Consolidated Edison customer service issue

Ask any question you have about Consolidated Edison customer service. We will do our best to get you answers right away.
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