1. All Companies › 
  2. Roots Canada Customer Service › 
  3. FAQ
Updated

Roots Canada Customer FAQ

Top Answers & How-to Guides

What is Roots Canada's Phone Number?

The question we are asked most often is about how to talk to Roots Canada customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a warranty on Roots Canada products?

Yes, there is a warranty on Roots Canada products. At Roots Canada, we are committed to providing high-quality products that meet our...
Ask any question you have about Roots Canada customer service, get an answer now.
Contact Roots Canada customer service

Order Tracking

How can I track my order?

To track your order with Roots Canada, simply visit the website and log in to your account. From there, you can view your order history...
Read more

Sizing Guide

How do I know what size to order?

To determine what size to order, refer to our size guide which provides measurements for each product category. We recommend taking...
Read more

Company Information

What is Roots Canada known for?

Roots Canada is known for its high-quality and iconic Canadian-made apparel and accessories. With a rich heritage in premium craftsmanship,...
Read more

Store Locations

Where can I find Roots Canada stores?

Roots Canada stores can be found in various locations across the country. With a wide retail presence, customers can conveniently locate...
Read more

Return Policy

What is Roots Canada's return policy?

Roots Canada has a straightforward and customer-centric return policy. If you are unsatisfied with your purchase, whether online or...
Read more

Exchange Policy

Can I exchange an item purchased online?

Yes, you can exchange an item purchased online from Roots Canada. If you are not completely satisfied with your purchase, you have...
Read more

Shipping Information

Does Roots Canada offer international shipping?

Yes, Roots Canada offers international shipping. We understand that our customers come from all around the world and we are committed...
Read more

Payment Methods

What payment methods does Roots Canada accept?

Roots Canada accepts various payment methods for a convenient and secure shopping experience. Customers can choose to pay using major...
Read more

Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Roots Canada. Gift cards make for a perfect present, allowing the recipient to choose...
Read more

Promotional Codes

Can I use multiple promotional codes on one order?

No, you can only use one promotional code per order at Roots Canada. The system is designed to accept only one code during the checkout...
Read more

Order Modifications

Is it possible to cancel or modify my order after it has been placed?

Yes, it is possible to cancel or modify your order after it has been placed, but only if it has not yet been shipped. We understand...
Read more

Product Warranty

Is there a warranty on Roots Canada products?

Yes, there is a warranty on Roots Canada products. At Roots Canada, we are committed to providing high-quality products that meet our...
Read more

Help me with my Roots Canada customer service issue

Ask any question you have about Roots Canada customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated