What is Roots Canada's return policy?
Roots Canada has a straightforward and customer-centric return policy. If you are unsatisfied with your purchase, whether online or in-store, you can return it within 30 days of the original purchase with the receipt. The returned item must be unworn, unused, and in its original condition with all tags attached. Refunds will be issued in the original form of payment, while returns without a receipt will receive store credit. For online orders, you have the option to return in-store or by mail, with a prepaid return label available for convenience. Please note that final sale items, such as clearance merchandise, are not eligible for returns. Roots Canada aims to ensure a hassle-free and satisfactory shopping experience for all customers.
Answered Nov 2, 2023
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