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Islandcompany.com Customer FAQ

Top Answers & How-to Guides

What is Islandcompany.com's Phone Number?

The question we are asked most often is about how to talk to Islandcompany.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a loyalty program or rewards program?

Yes, Island Company offers a loyalty program called Island Rewards. With this program, customers can earn points for their purchases...
Ask any question you have about Islandcompany.com customer service, get an answer now.
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Orders

How do I place an order?

To place an order on Islandcompany.com, simply browse our online shop and add desired items to your cart. Once you have selected all...
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How can I track my order?

You can track your order by logging into your account on our website and checking the "Order History" section. There, you will be able...
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Can I cancel or modify my order?

Yes, you can cancel or modify your order as long as it has not been processed for shipping. To cancel or modify your order, please...
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Customer Support

What should I do if my package is lost or damaged?

If your package is lost or damaged, please contact our customer service team as soon as possible to report the issue. We will work...
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Company Information

What is Island Company?

Island Company is a lifestyle brand inspired by island living and the spirit of adventure. It offers a wide range of clothing and accessories...
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Where are Island Company products made?

Island Company products are made with passion and craftsmanship in various locations around the world. We believe in sourcing high-quality...
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Payment

What payment methods does Island Company accept?

Island Company accepts multiple payment methods for hassle-free transactions. We strive to accommodate our customers by offering various...
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Returns

What is Island Company's return policy?

Island Company's return policy ensures customer satisfaction. If for any reason you are unhappy with your purchase, you can return...
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Shipping

How long does shipping take?

Our shipping times may vary depending on the destination and shipping method selected. For domestic orders within the United States,...
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Does Island Company ship internationally?

Yes, Island Company ships internationally. We believe that everyone should have access to our iconic island-inspired clothing and accessories,...
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Gift Cards

Does Island Company offer gift cards?

Yes, Island Company does offer gift cards. Our gift cards are the perfect way to give someone the gift of Island Company's unique and...
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Loyalty Program

Is there a loyalty program or rewards program?

Yes, Island Company offers a loyalty program called Island Rewards. With this program, customers can earn points for their purchases...
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Help me with my Islandcompany.com customer service issue

Ask any question you have about Islandcompany.com customer service. We will do our best to get you answers right away.
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