What should I do if my package is lost or damaged?
Asked a year ago
If your package is lost or damaged, please contact our customer service team as soon as possible to report the issue. We will work with the shipping carrier to investigate and resolve the situation. It is also recommended to keep any original packaging and documentation for further assistance. Our team is committed to ensuring that you receive your order in good condition and will do our best to address any issues promptly. Thank you for your patience and understanding.
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