Goodyear Tire Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Goodyear Tire?
Q:
Does Goodyear Tire offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 22 minutes. The longest hold times are on Friday, and the shortest are on Monday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Goodyear Tire below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Goodyear Tire phone number to document the phone system.
Here is how our research team describes the way the Goodyear Tire phone system greets you: For Goodyear, Dunlop, or Kelly, press 1. For Cooper, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for consumer. Next, press 5.
What are the hours and when should I call?
Goodyear Tire operates the call center for this 800-321-2136 phone number Mon-Fri 8:30am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Goodyear Tire call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Goodyear Tire phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Goodyear Tire staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Goodyear Tire is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
The best time to call Goodyear Tire
In summation, the best day to call Goodyear Tire is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Goodyear Tire staffs the call center well on Thursday.
Why Customers Call Goodyear Tire
If you have time to do a bit of reading before you call Goodyear Tire, we recommend you read over some of our problem-specific articles.
What is the warranty period for Goodyear tires?
The warranty period for Goodyear tires varies depending on the specific tire model and the country of purchase. Generally, Goodyear offers a limited warranty ranging from 6 months to 80,000 miles, or the specified mileage on the tire's sidewall, whichever comes first. Certain high-performance tires may have shorter warranties due to the nature of their usage. Additionally, Goodyear provides a tread life limited warranty which guarantees a pro-rata refund or replacement for tires that wear out prematurely. It is important to review the warranty details provided with each specific tire or consult the Goodyear website for accurate and up-to-date information on warranty periods and coverage.
Are there any discounts or promotions available on Goodyear tires?
Yes, Goodyear Tire offers various discounts and promotions to help customers save money on their tire purchases. These include seasonal sales, special promotions, and rebate offers. Goodyear regularly updates its website and social media channels with the latest discounts and promotions. Additionally, customers can sign up for the Goodyear email newsletter to receive exclusive offers and updates on upcoming sales. By taking advantage of these discounts and promotions, customers can enjoy high-quality Goodyear tires at more affordable prices, making it easier to maintain their vehicles' performance and safety.
How long do Goodyear tires typically last?
The lifespan of Goodyear tires varies depending on several factors. Generally, the average mileage you can expect from a set of Goodyear tires is around 50,000 to 60,000 miles. However, this can fluctuate based on driving habits, road conditions, tire maintenance, and vehicle type. Regularly rotating your tires, maintaining proper inflation levels, and scheduling routine tire inspections can help extend their lifespan. Additionally, weather conditions and driving style can affect tire longevity. For example, aggressive driving, frequent starting and stopping, and driving on rough or poorly maintained roads may shorten tire life. Conversely, conservative driving habits and driving mainly on well-maintained roads may allow your Goodyear tires to last even longer.
Top Goodyear Tire customer service problems
Click the link above to get answers to just about any Goodyear Tire customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Goodyear Tire Customer Service Contacts
There are of course other ways to contact Goodyear Tire customer service besides the phone. Below we list the best ones, by medium.
Goodyear Tire Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Goodyear Tire provides this option.
Goodyear Tire Customer Help Desk / Web Support
As a last, sometimes only, resort- Goodyear Tire customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Goodyear Tire's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Goodyear Tire agent. This phone number is Goodyear Tire's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-2136 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Goodyear Tire first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Goodyear Tire has 1 phone number. It's not always clear what is the best way to talk to Goodyear Tire representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Goodyear Tire. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Goodyear Tire. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.