Updated May 3, 2024

American Girl Customer FAQ

Order Processing

American Girl's website accepts multiple payment methods for online purchases. Customers can conveniently pay using major credit cards...

The estimated delivery time for your order at American Girl varies depending on the shipping method you choose and your location. Standard...

Yes, you can track the status of your order. Once your order has been placed, you will receive an email confirmation with a tracking...

American Girl's return policy allows customers to return products within 2 years from the original purchase date, provided they are...

Yes, American Girl offers gift wrapping services. We understand the importance of making your gift extra special and memorable. Our...

Yes, you can purchase a gift card for American Girl products. American Girl offers both physical and electronic gift cards that can...

The American Girl Rewards Program is a loyalty program designed for American Girl customers. It offers various benefits to enrolled...

As an American Girl Rewards member, you enjoy numerous benefits that enhance your American Girl experience. Firstly, members receive...

Ask any question you have about American Girl customer service. We will do our best to get you answers right away.

FAQ Table of Contents

Was this page helpful?Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!

Updated May 3, 2024