What if my package is damaged or missing items?
Asked 6 months ago
If your package arrives damaged or if any items are missing, please contact us immediately. We strive to ensure that every order is carefully packaged, but unfortunately, unforeseen circumstances can sometimes occur during transit. Once we are notified, our dedicated customer service team will assist you in resolving the issue promptly. We may require you to provide photos of the damaged package or the missing items to expedite the process. Depending on the situation, we will offer a replacement for the damaged or missing items, or we will issue a refund. Your satisfaction is our top priority, and we are committed to resolving any issues that may arise during the shipping process.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call xUmp.com?
If you need to call xUmp.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call xUmp.comxUmp.com
Find a list of many popular xUmp.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call xUmp.comxUmp.com Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!