Can I cancel or change my order?

Yes, you can cancel or change your order at xUmp.com, but please note that we process orders quickly so it's important to contact us as soon as possible. If your order has not yet shipped, we will do our best to accommodate your request. Simply reach out to our customer service team via email or phone with your order details and the changes you'd like to make. However, if your order has already been shipped, we unfortunately cannot make any changes or cancellations. In such cases, you may need to return the order following our return policy. We strive to provide excellent customer service and will assist you to the best of our abilities to ensure your satisfaction.