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ifitnessdirect.com Customer FAQ

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What is ifitnessdirect.com's Phone Number?

The question we are asked most often is about how to talk to ifitnessdirect.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ifitnessdirect.com Customer Questions

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Policies and Warranties

Do you offer warranties on your fitness products?

While iFitness Direct doesn't sell products directly, many suppliers offer warranties on their fitness equipment. Coverage can...
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What is your return policy?

iFitness Direct generally allows returns within thirty days of purchase if items are in original condition with all packaging...
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What is the shipping policy for large items?

iFitness Direct ships large items like fitness equipment via freight carriers for careful handling. Customers will receive a...
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Are there any finance options available?

iFitness Direct offers various financing solutions to assist customers with their fitness equipment purchases. These options...
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Fitness Equipment

What types of fitness equipment do you sell?

iFitness Direct provides a wide array of fitness equipment that includes cardiovascular machines like treadmills and exercise...
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Can I order fitness equipment in bulk?

iFitness Direct accommodates both individual purchases and larger bulk orders for various institutions. Those interested in...
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How do I choose the right equipment for my goals?

To select the right fitness equipment aligned with your goals, start by clearly defining your objectives, such as strength...
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Do you have a size guide for fitness gear?

iFitness Direct usually includes size guides on their product pages, detailing measurements for clothing, shoes, and...
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Services Offered

Do you provide assembly services?

iFitness Direct does not offer assembly services for their fitness equipment. However, customers receive detailed instructions...
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Do you offer any fitness coaching services?

iFitness Direct does not provide fitness coaching services but focuses on offering a variety of fitness equipment and...
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How can I access customer testimonials?

Customer testimonials can be found on the iFitness Direct website, usually on product pages or in a dedicated reviews section....
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Payment and Discounts

What payment methods do you accept?

iFitness Direct provides a range of payment options to enhance customer satisfaction, including major credit and debit cards,...
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Are there discounts for fitness professionals?

iFitness Direct may offer promotional discounts for fitness professionals, acknowledging their role in promoting health. To...
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Product Information

Can I find product reviews on your website?

While iFitness Direct provides detailed product information, it does not have a specific section for user reviews on its...
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How do I stay informed about new arrivals?

To keep up with new arrivals at iFitness Direct, regularly visit their website for updates. They typically feature the latest...
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