If your pharmacy is locked out of iPledge, it might be due to several reasons. Most commonly, it could be based on the system restrictions for not adhering to iPledge's stringent compliance requirements. The pharmacy may not have completed necessary testing or training, or there may be outstanding issues such as overdue audits. The best course of action would be for the pharmacy to directly get in touch with iPledge for resolution. As a patient, changing the pharmacy to one that isn't locked out is advisable in the meantime to avoid interruptions to your medication. Please note, only your prescribing doctor can update your pharmacy information in the iPledge system.
Asked May 6, 2024 9:55 PM