What is the iGo.com refund policy?

The iGo.com refund policy guarantees a hassle-free and transparent process for our customers. If you need to cancel or modify your booking, you can do so within 24 hours of making the reservation without any fees. For cancellations made beyond this timeframe, fees may apply. In case of flight delays or cancellations initiated by iGo.com, we will provide a full refund. Refund requests for non-refundable tickets will be handled on a case-by-case basis, subject to airline policies. To initiate a refund, customers are required to contact our customer service team either via phone or email, providing all relevant booking details. Our dedicated team will promptly assist in processing the refund, which will then be reimbursed to the original payment method used during booking.