What Do I Do If My goPuff Delivery Is Late?

GoPuff is a delivery company that will quickly deliver items to your home. Their motto is ‘order in seconds, deliver in minutes' If your delivery is running late, you should be notified on the app. The delivery time will continue to be updated until your order arrives. If you're unhappy with the length of time it took to receive your delivery, you can contact the customer service team, who will be happy to help.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

What do I do if my goPuff delivery is late?

GoPuff is an excellent delivery service that many people rely on regularly. The company can deliver a selection of products to your home at a low cost. Whether you want to order some snacks, alcohol, cleaning products, or over the counter medication, goPuff has you covered. The company operates in over 500 cities across America and sells a large selection of top brand products. You'll be surprised by the selection available as goPuff gives you a choice of over 2000 products.

goPuff is often described as being late-night heroes as they deliver 24/7. Like all things in life, sometimes unexpected events happen, deliveries can go astray or be delivered late. This article will tell you what to do if your goPuff delivery is late.

My goPuff delivery is late…What can I do about it?

Don't panic; the first thing you should do is check the goPuff app for any updates. GoPuff aims to be quick and efficient, and they are usually as good as their word. In fact, the company's motto is ‘order in seconds, deliver in minutes.' You can expect a very speedy service. Ordering from goPuff is probably quicker than going to the shop yourself, and you won't even have to leave the comfort of your home.

Sometimes goPuff is running a little late, and if this is the case, you should have been notified in your app before you place your order. The company may be short of drivers or receive a high volume of orders at once in your area. GoPuff will notify you that your delivery will take longer than it usually would.

After placing an order with goPuff, you can check your order status in the app, and this will give you an estimated delivery time. GoPuff will keep updating the estimated delivery time if there are any additional changes until you receive your order.

If you weren't told that there was a delay at check out and your order is missing, or late you should contact the GoPuffs customer service team.

Contact the goPuff Customer Service Team

If your goPuff order is missing or late, or if it's arrived, but you feel like it took too long to get there, contact goPuff's customer service team. GoPuff can be reached by phone, email, through social media, or via live chat. A customer service representative will be happy to answer any questions you have and help track down orders that are late or missing.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Do I Do If My goPuff Delivery Is Late?

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