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ezCater Customer FAQ

Top Answers & How-to Guides

What is ezCater's Phone Number?

The question we are asked most often is about how to talk to ezCater customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How does ezCater ensure food quality?

ezCater prioritizes food quality by partnering with reputable local caterers who meet specific standards. Customer feedback is...

How can I create a corporate account with ezCater?

To create a corporate account with ezCater, a company representative should visit their website, navigate to the corporate...
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Recent ezCater Customer Questions

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Ordering Process

How can I place an order through ezCater?

To place an order through ezCater, simply visit their website, input your location, and browse available catering options....
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Are there minimum order requirements for ezCater?

EzCater does not impose a standard minimum order requirement across all locations, as this can differ by restaurant or caterer....
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Can I change or cancel my order after placing it?

The ability to modify or cancel an order on ezCater relies on the restaurant's policies and timing, often allowing changes a...
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Can I specify dietary restrictions for my ezCater order?

Customers can indicate dietary restrictions, like vegetarian or gluten-free, when ordering from ezCater. It is essential to...
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Catering Options

What types of catering does ezCater offer?

ezCater provides a diverse range of catering services primarily focused on corporate events, offering options for breakfast,...
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Does ezCater offer catering for special events?

ezCater provides catering services for a range of special events like corporate meetings, weddings, and parties. The platform...
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What are the popular menu items available on ezCater?

ezCater features a wide variety of menu items, including sandwich platters, salads, hot entrees like pasta and grilled chicken,...
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Does ezCater offer catering for large groups?

ezCater can efficiently cater to large groups by partnering with various catering services, offering a wide range of menu...
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Feedback and Accounts

How does ezCater ensure food quality?

ezCater prioritizes food quality by partnering with reputable local caterers who meet specific standards. Customer feedback is...
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How can I create a corporate account with ezCater?

To create a corporate account with ezCater, a company representative should visit their website, navigate to the corporate...
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How can I provide feedback about my ezCater experience?

Users can provide feedback on their ezCater experience by using the options available on the website, like a feedback form or...
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Payments and Fees

What payment methods does ezCater accept?

ezCater accommodates various payment methods, generally accepting major credit cards like Visa, MasterCard, American Express,...
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Are there any fees associated with using ezCater?

Using ezCater might involve fees depending on the catering providers and their specific charges, although ezCater itself...
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Delivery and Tracking

How can I track my ezCater delivery?

To track a delivery from ezCater, customers typically receive a confirmation email with details and a tracking link. If no link...
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What areas does ezCater deliver to?

ezCater provides delivery services to diverse locations throughout the United States, including both urban and suburban areas....
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What is the timeline for receiving my catering order?

The timeline for receiving a catering order from ezCater varies by caterer, menu items, and delivery time. It is best to order...
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