The ability to change or cancel an order after it has been placed with ezCater generally depends on the timing and the specific policies of the restaurant or caterer from which the order was made. Most caterers have their own terms and may allow modifications or cancellations up until a certain point, typically a few hours before the scheduled delivery or pick-up time.
It is important to act as quickly as possible if you need to make changes. ezCater usually provides options to view order details and may allow customers to modify their requests directly through the platform. The best course of action is to log into your ezCater account and check your order status. From there, you should be able to see if changing or canceling your order is still an option.
Additionally, you can check the specific cancellation and change policy outlined on the platform or in your order confirmation. For the most accurate and up-to-date information regarding your particular situation, visiting the current ezCater website or reviewing your order confirmation can provide helpful insights.