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Can I transfer my device protection plan to a new device?

Asked 2 years ago
eSecuritel typically allows customers to transfer their device protection plans to new devices, but the specific details can vary based on the type of plan and its terms. Generally, transferring coverage involves a few key steps. First, the individual should ensure that the new device is eligible for coverage under the existing plan. This often means that the new device meets the criteria outlined in the plan details, such as being a same-brand model or a model that falls within certain specifications. Once eligibility is confirmed, the customer may need to provide certain information about the new device, such as its make, model, and serial number. Additionally, it may be necessary to contact eSecuritel to formally request the transfer or to update the account information. For the most accurate and detailed guidance, it is advisable to refer to the current information available on the eSecuritel website or to consult the specific terms of the plan.
Answered Aug 8th 2025

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