Can I return or exchange items purchased from e-OMC.com?
Asked a year ago
Yes, you can return or exchange items purchased from e-OMC.com. We understand that sometimes you may change your mind or receive a faulty product. To initiate a return or exchange, please ensure that the items are in unused, original condition, and within 30 days of the purchase date. You can contact our customer service team via email or phone, and they will guide you through the process. For returns, a refund will be issued to the original payment method once the returned item is received and inspected. In case of an exchange, we will send you a replacement item after receiving the original one. Please note that certain products may have specific return/exchange policies, so kindly refer to our website or contact us for more information.
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