Can I return or exchange a product purchased from Eonsmoke, LLC?
Yes, you can return or exchange a product purchased from Eonsmoke, LLC according to our return policy. We offer a 30-day return period from the date of purchase for eligible items. To be eligible for a return or exchange, the product must be in its original condition, unused, and in its original packaging. Proof of purchase is required for all returns. If the return is approved, you will receive a refund in the original form of payment, minus any shipping charges. Exchanges can be made for items of equal or lesser value, and any price difference will be refunded or invoiced accordingly. Please contact our customer service team to initiate a return or exchange process and to obtain further instructions.
Answered May 3, 2024
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