bitFlyer is a cryptocurrency exchange business founded in 2014 and headquartered in Tokyo, Japan. Like most exchange platforms, users are allowed to buy, sell, or exchange cryptocurrency with each other and with the platform. Cryptocurrency is considered a small investment and you can purchase as little as $10 with this company. One concern for many users is seeing the wrong balance in your account. There are possible explanations for this. Read on to learn more.
Unfortunately, bitFlyer's FAQ doesn't have much information at this time, so this guide relies on information gathered from similar platforms. Hopefully, bitFlyer will update its website soon with more details. The exchange service does have a feature where your purchase remains unexecuted, or not yet processed. Your balance won't change until the order has been sent. You can either wait for it to clear or you can cancel it. Please reach out to bitFlyer customer service for additional help.
If you don't have any pending orders, you may be experiencing a technical glitch like a network or update error, so clearing your wallet's cache and scanning its addresses should correct the issue.
Some other reasons for the inaccuracies include:
One of the best things you can do to prevent issues for yourself or someone else is to double check your transaction details before you submit them because it's impossible for any exchange platform to reverse transactions. Verify that you're sending the correct amount to the right recipient, and that person won't experience what you have.
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