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Zekoshoes.com Customer FAQ

Top Answers & How-to Guides

What is Zekoshoes.com's Phone Number?

The question we are asked most often is about how to talk to Zekoshoes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods do you accept?

Zekoshoes.com usually accepts a range of payment methods, including major credit cards and digital wallets like PayPal. The...

What should I do if I forget my password?

If you have forgotten your password for Zekoshoes.com, you can reset it by clicking the "Forgot Password" link on the login...
Ask any question you have about Zekoshoes.com customer service, get an answer now.
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Recent Zekoshoes.com Customer Questions

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Order Tracking and Cancellations

How do I track my order?

To track an order from Zekoshoes.com, visit their website and find the order tracking section usually located in the footer or...
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Can I cancel or change my order?

Zekoshoes.com has specific policies for canceling or changing orders, and acting quickly is crucial because orders are...
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How long does it take to process my order?

Processing times for orders at Zekoshoes.com typically range from one to three business days, depending on factors like item...
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Returns and Exchanges

What should I do if I receive a damaged item?

If a damaged item is received from Zekoshoes.com, take clear photos of the damage and check the return policy on their website...
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What is your return policy?

Zekoshoes.com offers a customer-friendly return policy that allows returns within about thirty days of delivery, as long as...
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Can I exchange my shoes for a different size?

Zekoshoes.com generally permits exchanges for different sizes if customers follow their return policies. Items should be unworn...
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Shipping Information

Do you offer international shipping?

Zekoshoes.com may offer international shipping, but specifics can differ. It is recommended to review the shipping section of...
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What is your shipping policy?

Zekoshoes.com provides various shipping options to suit customer preferences, including standard and expedited shipping. Costs...
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Do you offer free shipping?

Zekoshoes.com may offer free shipping on specific orders or promotions, but details can change based on current offers,...
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Payment and Account

What payment methods do you accept?

Zekoshoes.com usually accepts a range of payment methods, including major credit cards and digital wallets like PayPal. The...
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What should I do if I forget my password?

If you have forgotten your password for Zekoshoes.com, you can reset it by clicking the "Forgot Password" link on the login...
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Product Information

Do you have a size chart?

Zekoshoes.com provides a size chart to help customers find the right fit. This chart typically includes measurements for...
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Are the shoes true to size?

Many customers report that Zeko shoes generally fit true to size, though personal experiences may vary. Some suggest adjusting...
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Do you offer a satisfaction guarantee?

Zeko Shoes has a satisfaction guarantee that generally includes a reasonable return policy for unsatisfactory purchases....
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