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Zekoshoes.com Customer FAQ

Top Answers & How-to Guides

What is Zekoshoes.com's Phone Number?

The question we are asked most often is about how to talk to Zekoshoes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I exchange my shoes for a different size?

Yes, absolutely! At Zekoshoes.com, we understand that finding the perfect fit is crucial. If the shoes you ordered don't fit just right,...
Ask any question you have about Zekoshoes.com customer service, get an answer now.
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Shipping and Orders

How do I track my order?

To track your order, simply visit the "Track Order" page on our website and enter your order number and email address. You will then...
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What is your shipping policy?

Our shipping policy at Zekoshoes.com ensures that your order is processed and delivered to you in a timely manner. We offer free standard...
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How long does it take to process my order?

At Zekoshoes.com, we work diligently to process your order promptly. Typically, it takes us 1-2 business days to process and ship your...
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Returns and Exchanges

What should I do if I receive a damaged item?

If you receive a damaged item from Zekoshoes.com, please contact our customer service team as soon as possible to report the issue....
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What is your return policy?

Our return policy at Zekoshoes.com aims to provide our customers with a hassle-free shopping experience. If you are not completely...
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Can I exchange my shoes for a different size?

Yes, absolutely! At Zekoshoes.com, we understand that finding the perfect fit is crucial. If the shoes you ordered don't fit just right,...
Read more

International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Zekoshoes.com, we believe that great footwear should be accessible...
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Payment Methods

What payment methods do you accept?

At Zekoshoes.com, we offer a variety of secure and convenient payment methods to cater to our customers' preferences. We accept all...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on Zekoshoes.com. We understand that circumstances may change or you may have made an error...
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Sizing

Do you have a size chart?

Yes, we provide a size chart to assist you in finding the perfect fit. Our size chart can be found on the product page for each shoe...
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Are the shoes true to size?

Yes, at Zekoshoes.com, our shoes are designed to be true to size. We understand the importance of a perfect fit when it comes to footwear....
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Free Shipping

Do you offer free shipping?

Yes, we offer free shipping on all orders within the continental United States. Whether you purchase one pair of shoes or multiple...
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Help me with my Zekoshoes.com customer service issue

Ask any question you have about Zekoshoes.com customer service. We will do our best to get you answers right away.
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