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YouHodler Customer FAQ

Top Answers & How-to Guides

How do I Contact YouHodler Customer Service?

The question we are asked most often is about how to talk to YouHodler customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I sign up for a YouHodler account?

To create a YouHodler account, one must visit the official YouHodler website and select the registration option. After filling...

How do I close my YouHodler account?

To close a YouHodler account, users should withdraw all funds and settle outstanding loans before checking the account settings...
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Services Offered

What services does YouHodler offer?

YouHodler provides a variety of cryptocurrency-related services, including loans secured by digital assets, a savings feature...
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Can I deposit and withdraw in fiat currency with YouHodler?

YouHodler does allow deposits and withdrawals in certain fiat currencies like euros and US dollars, enabling users to utilize...
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How does the loan process work at YouHodler?

The loan process on YouHodler is user-friendly. Users create an account and deposit cryptocurrency as collateral, then select a...
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What cryptocurrencies can I earn interest on in YouHodler?

YouHodler allows users to earn interest on numerous cryptocurrencies, including Bitcoin, Ethereum, Bitcoin Cash, Litecoin, and...
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How do I exchange cryptocurrencies on YouHodler?

To exchange cryptocurrencies on YouHodler, users must have an active account. After logging in, they can navigate to the...
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What are the different loan-to-value ratios available?

YouHodler offers various loan-to-value ratios tailored to user needs, generally up to seventy percent for most...
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Account Management

How do I sign up for a YouHodler account?

To create a YouHodler account, one must visit the official YouHodler website and select the registration option. After filling...
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How do I close my YouHodler account?

To close a YouHodler account, users should withdraw all funds and settle outstanding loans before checking the account settings...
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Security and Support

Is my crypto secure with YouHodler?

YouHodler employs various security measures to ensure the safety of user funds, including advanced encryption and cold storage...
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What customer support options are available for YouHodler users?

YouHodler offers multiple customer support options, including a detailed help center with FAQs and a ticketing system for...
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What security features does YouHodler implement?

YouHodler prioritizes user security through bank-level encryption, two-factor authentication, and cold storage for most assets....
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Mobile and Platform

Can I use the YouHodler mobile app?

Yes, the YouHodler mobile app is available for managing cryptocurrency activities conveniently. It features account access,...
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What is the company background of YouHodler?

YouHodler is a Swiss finance and technology company founded in 2018 that offers cryptocurrency-backed loans, fiat options, and...
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Fees and Earnings

What fees should I be aware of while using YouHodler?

While using YouHodler, users should be aware of various fees including transaction fees for deposits and withdrawals, loan...
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How do I track my earnings on YouHodler?

YouHodler allows users to track earnings through its dashboard, which shows open loans, total assets, and interest earned....
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