What if the item I received is defective?

If you have received a defective item from WorkBootShop.com, we apologize for the inconvenience caused and are committed to resolving the issue promptly. Please contact our customer support team within [specified time frame] of receiving the product. Our dedicated team will guide you through the process of returning the defective item and arranging for a replacement or refund. In order to facilitate the process, please provide us with detailed information or images highlighting the defect. We take quality control seriously and will work diligently to ensure that you receive a satisfactory resolution. Your satisfaction is our top priority, and we appreciate your understanding and cooperation in helping us rectify any defects encountered with our products.