What if the item I received is defective?

If a customer receives a defective item from WorkBootShop.com, it is important to review the return policy as outlined on their website. Typically, the return process allows customers to easily initiate a return or exchange for defective products. It generally involves locating the order confirmation and any accompanying documentation that may have been provided with the purchase. Customers should ensure that they photograph the defect if possible, as this can support the return claim. The return usually must be initiated within a specified time frame from the date of delivery, so it would be wise for customers to act promptly. For further assistance, it can be beneficial to look for detailed steps regarding returns and exchanges on the current web page. This information will guide customers through the process and help resolve the issue as smoothly as possible.