White House Black Market offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, you have 60 days from the date of purchase to return or exchange the item. The item should be unworn, unwashed, and have all original tags attached. Returns can be made either by mail or in-store, depending on your convenience. For online purchases, a prepaid return label is provided. Once the return is received, a refund will be provided in the original form of payment or an exchange can be requested. Please note that final sale items, such as clearance or personalized items, are not eligible for return or exchange. For further details or assistance, feel free to contact our customer service team.
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