Can I return an item I purchased from WestMarine.com?
Asked a year ago
Yes, you can return an item that you purchased from WestMarine.com. We understand that sometimes products may not meet your expectations or may have defects. We strive to provide our customers with a hassle-free return experience. To initiate a return, you must first contact our customer service within 30 days of receiving the item. They will guide you through the return process, which includes providing you with a Return Merchandise Authorization (RMA) number. Please ensure that the item is unused, in its original packaging, and in resalable condition. We will issue a refund once the item is received and inspected. However, please note that certain products, such as electronics and clearance items, may have specific return restrictions. Further details can be found on our Returns & Exchanges page.
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