What is your return policy?

Our return policy at WebstaurantStore.com is designed to ensure customer satisfaction. We offer a hassle-free return process for most items within 30 days of purchase. To initiate a return, simply contact our customer service team and provide them with your order number and reason for return. Once approved, you will receive a return authorization and instructions on how to proceed. Please note that certain products, such as custom items or used equipment, may not be eligible for return. Returns are subject to a restocking fee and original shipping charges are non-refundable. At WebstaurantStore.com, we strive to provide a seamless return experience to ensure that our customers are completely satisfied with their purchases.