Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but it must be done as soon as possible. Since we prioritize fast processing and shipping, we recommend contacting our customer service team immediately at 1-800-555-5555 to request any changes or cancellation. Time is of the essence, as orders are usually processed within hours of being received. If your order has already been shipped, we will be unable to make any changes or cancel it. In such cases, you can return the items, subject to our return policy, once you have received them. Please note that custom or made-to-order items cannot be cancelled or changed once production has begun. For further assistance, please reach out to our helpful support team.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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