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Web.com Customer FAQ

Top Answers & How-to Guides

What is Web.com's Phone Number?

The question we are asked most often is about how to talk to Web.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Web.com Customer Questions

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Website Customization

How can I customize the design of my website?

Customizing a website on Web.com involves using their diverse templates, a user-friendly drag-and-drop builder, and options for...
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What website templates are available on Web.com?

Web.com provides an extensive selection of website templates tailored to various needs, including business, personal,...
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Can I integrate social media into my Web.com website?

Yes, social media can be integrated into a Web.com website to boost engagement and broaden online visibility. Users can easily...
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Domain and Hosting

Can I transfer my existing domain to Web.com?

Transferring your existing domain to Web.com is feasible and involves a few necessary steps. You must check if your domain...
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What are the different hosting options offered by Web.com?

Web.com provides a range of hosting options, including shared hosting for budget-conscious users, VPS hosting for more control...
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Can I have more than one domain with Web.com?

Web.com allows the registration of multiple domains, providing flexibility for different projects or brand protection. Users...
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Website Features

What features does the Web.com website builder offer?

The Web.com website builder boasts an intuitive drag-and-drop editor for effortless site design suitable for users of all skill...
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Can I sell products or services on my Web.com website?

Yes, users can sell products or services on their Web.com site as the platform offers tools for building online stores,...
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What security features are included with my website?

Web.com offers various security features depending on the hosting plan. Common measures include SSL certificates for data...
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SEO and Performance

Is SEO included in Web.com's services?

Web.com does include SEO in its range of services, offering features like keyword research, on-page optimization, and content...
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How can I monitor website performance?

To effectively monitor website performance, various tools and strategies should be employed. Web.com typically includes...
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Customer Support and Payment

What are the payment options for Web.com services?

Web.com provides several payment options, including major credit cards and possibly PayPal. Billing can be arranged monthly or...
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What level of customer support does Web.com provide?

Web.com offers various customer support levels through phone, email, and live chat, with availability typically during business...
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Email and Backup Services

Are there site backup options available through Web.com?

Web.com provides site backup options that help users protect their data by backing up websites, including files and databases....
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Does Web.com offer email hosting services?

Web.com does provide email hosting services suited for businesses, enabling users to create professional email addresses with...
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We look to the Web.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Web.com issues reported to GetHuman
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