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Wave Broadband Customer FAQ

Top Answers & How-to Guides

What is Wave Broadband's Phone Number?

The question we are asked most often is about how to talk to Wave Broadband customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available for new customers?

Yes, Wave Broadband offers various discounts and promotions for new customers. We understand the importance of providing competitive...
Ask any question you have about Wave Broadband customer service, get an answer now.
Contact Wave Broadband customer service

Coverage Area

What is Wave Broadband's coverage area?

Wave Broadband's coverage area spans across the West Coast, serving customers in California, Oregon, and Washington. With a strong...
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Services Offered

What services does Wave Broadband offer?

Wave Broadband offers a wide range of services to meet various communication and entertainment needs. Our primary offering is high-speed...
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Internet Plans

What are the available internet plans and their prices?

Wave Broadband offers a range of internet plans to suit different customer needs. Our plans include Basic, Standard, and Premium options....
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Are there any data caps on Wave Broadband internet plans?

No, Wave Broadband internet plans do not have any data caps. Wave Broadband offers unlimited internet usage to all its customers, ensuring...
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What is the average speed of Wave Broadband's internet service?

Wave Broadband's internet service offers an average speed that exceeds industry standards. With our advanced fiber-optic infrastructure...
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Do I need a modem or router for Wave Broadband internet?

Yes, you need a modem and router for Wave Broadband internet. A modem is essential to connect your home to the internet, as it translates...
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Bundle Options

Can I bundle internet with TV and phone services?

Yes, Wave Broadband offers convenient bundle options to combine internet, TV, and phone services. By choosing one of our bundled packages,...
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Cancellation Policy

What is Wave Broadband's cancellation policy?

Wave Broadband's cancellation policy allows customers to cancel their services at any time. There is no contract requirement or early...
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Contract Requirement

Is there a contract required for Wave Broadband services?

No, there is no contract required for Wave Broadband services. We understand that flexibility is important to our customers, so we...
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Payment Options

What are the payment options for Wave Broadband bills?

Wave Broadband offers several convenient payment options for its customers to pay their bills. Customers can choose to make a one-time...
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Discounts/Promotions

Are there any discounts or promotions available for new customers?

Yes, Wave Broadband offers various discounts and promotions for new customers. We understand the importance of providing competitive...
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Help me with my Wave Broadband customer service issue

Ask any question you have about Wave Broadband customer service. We will do our best to get you answers right away.
We look to the Wave Broadband issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wave Broadband issues reported to GetHuman
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