Vivid Imaging typically allows customers to cancel or modify an order under certain circumstances. However, the ability to do so often depends on the specific stage of the order fulfillment process. If an order is already in production or has been shipped, it may not be possible to make changes or to cancel the order at that point. Generally, it is advisable for customers to reach out promptly after placing an order if they wish to make any modifications or cancellations.
To successfully cancel or modify an order, it is usually recommended that customers provide their order details, such as the order number and any specific changes they require, in their communication. Doing this can help expedite the process. It is important for customers to act quickly, as the timeline for making changes varies depending on the workflow and policies of Vivid Imaging.
If you need more specific information regarding the order cancellation or modification policies, or if you have questions about a particular order, it may be helpful to refer to the current web page where you can find detailed contact information. You may find that reaching out directly will provide the most accurate and timely assistance regarding your inquiry.