Can I cancel or modify an order after it has been placed?

Yes, you can cancel or modify an order with Vivid Imaging after it has been placed. However, please note that once an order is processed and shipped, it cannot be canceled or modified. To cancel or modify an order, it is important to contact our customer service as soon as possible. They will assist you in canceling or modifying your order if it is still in the processing stage. Please provide your order number and all necessary details when contacting us to ensure a smooth and prompt resolution. However, if your order has already been shipped, we recommend initiating a return or exchange process once you have received the item. Thank you for choosing Vivid Imaging; we aim to provide the best customer experience possible.