What is the return policy for products purchased from Vivid Imaging?

Vivid Imaging offers a hassle-free return policy to ensure customer satisfaction. Customers who purchase products from us have 30 days from the date of purchase to return the item for a full refund or exchange. The returned item must be in its original packaging and in a new, unused condition. Customers will be responsible for any return shipping costs unless the return is due to a defective or damaged product. To initiate a return, customers can contact our customer service team, who will provide further instructions and assist with the return process. We strive to make the return experience as seamless as possible for our valued customers.